Field IT Analyst - Travel Tech Support & Deployments

Reyes Holdings, L.L.C.; Fresno (CA); On-site; USD 87,000 - 109,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K match

PTO

Education reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking an IT support specialist to serve as the primary technology resource for RCCB locations. This role requires up to 40% travel within the assigned territory and participation in an on-call rotation to support critical operations.

You will troubleshoot hardware, software, network, and wireless issues, manage technology deployments, and collaborate with operations, IT teams, and vendors. A Bachelor's degree or equivalent experience is required.

Qualifications

• Bachelor's degree in Information Systems or CS or related field with 1–2 years of experience.
• GED with 3–5+ years of relevant experience.
• Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS.
• Knowledge of LAN/WAN and wireless networking fundamentals.

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support.
• Troubleshoot and resolve hardware, software, network, wireless, and workplace technology issues.
• Support site projects, facility upgrades, automation initiatives, and technology deployments.
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement.
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution.
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts.
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations.
• Other projects or duties as assigned

Skills

End-user devices

Microsoft 365

Windows platforms

Android

iOS

Networking fundamentals

LAN/WAN & wireless

Education

Bachelor's degree in Information Systems/CS

GED/High School with 3–5+ years experience

Tools

ServiceNow

ITSM

Endpoint management

Mobile device management

Workplace tech solutions

Job description

Reyes Coca-Cola Bottling is seeking an IT support specialist to serve as the primary technology resource for RCCB locations. This role requires up to 40% travel within the assigned territory and participation in an on-call rotation to support critical operations.

You will troubleshoot hardware, software, network, and wireless issues, manage technology deployments, and collaborate with operations, IT teams, and vendors. A Bachelor's degree or equivalent experience is required.