Field-Based MDU Account Manager - Marketing & Growth

Charter Communications; San Diego (CA); Remote; USD 53,000 - 87,000; Full time

Job summary

Charter Communications in San Diego is seeking a field-based Marketing Merger role that drives property marketing programs and client engagement. You will implement campaigns, coordinate digital efforts and work with property teams to upgrade services and integrations.

A strong background in cable industry marketing and relationship-building is essential. The position requires travel within assigned territory, collaboration across finance, sales, and client services, and a proactive approach to

Qualifications

• 3+ years in client service and relationship building within cable television, residential property management or real estate development.
• Recent experience creating or executing marketing programs with owners of multi-dwelling units.
• Familiarity with operations, marketing or other aspects of the cable industry.

Responsibilities

• Implement Spectrum's marketing initiatives through onsite collateral, welcome packets and digital campaigns across assigned properties.
• Coordinate digital marketing efforts, including promoting Spectrum Internet as an amenity on property websites and digital mover journeys.
• Partner with property teams to launch targeted email campaigns to incoming residents and secure upgrades such as Property Management System integration.
• Collaborate with sales to transition contract upgrades, amendments and conversions to Spectrum Ready and Quick Connect solutions.
• Resolve issues with properties violating Exclusive Marketing Agreements and partner with Client Solutions to renew at-risk or expired agreements.
• Serve as primary account owner, driving penetration and maintaining success in existing and new accounts while acting as the day-to-day liaison for client requests.
• Identify and evaluate new business opportunities, keeping clients informed of Spectrum's offerings and promotions and ensuring timely follow-up on all leads.

Skills

Client service

Relationship building

Communication

Cross-functional collaboration

Influence to drive results

Education

Bachelor's degree

Tools

Salesforce

Microsoft Office

CRM tools

Job description

Charter Communications in San Diego is seeking a field-based Marketing Merger role that drives property marketing programs and client engagement. You will implement campaigns, coordinate digital efforts and work with property teams to upgrade services and integrations.

A strong background in cable industry marketing and relationship-building is essential. The position requires travel within assigned territory, collaboration across finance, sales, and client services, and a proactive approach to