Facilities Operations Lead — Hybrid/Remote

Cushman & Wakefield; Clayton (NM); Hybrid; USD 33,000 - 38,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Coordinator to support the client facility management team. The role covers operation, troubleshooting, and repairs for commercial buildings, with hybrid or remote work options.

You will handle inquiries, coordinate with vendors, create work orders, monitor building systems, and report on KPIs. A 3–5 year administrative/tenant services background and a related degree are preferred.

Qualifications

• Associates or Bachelors degree in facilities management or related field preferred.
• 3–5 years in administrative or tenant services.
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.
• Previous customer service experience.
• Prior experience working in facilities/property management or CRE preferred.

Responsibilities

• Address client inquiries and ensure timely issue resolution.
• Coordinate with outside contractors for service and repairs.
• Create work orders and assign to engineering staff, subcontractors and vendors.
• Monitor and understand building systems operations and safety procedures.
• Provide facilities helpdesk services and track KPIs against SLAs.

Skills

Customer Focus

Financial Knowledge

Time Management Skills

Education

Associates or Bachelors degree in facilities management, building, business or other related field

Job description

Cushman & Wakefield is seeking a Facilities Coordinator to support the client facility management team. The role covers operation, troubleshooting, and repairs for commercial buildings, with hybrid or remote work options.

You will handle inquiries, coordinate with vendors, create work orders, monitor building systems, and report on KPIs. A 3–5 year administrative/tenant services background and a related degree are preferred.