Senior Facilities Operations Lead - Hybrid/Remote

Cushman & Wakefield; New Hampshire; Hybrid; USD 33,000 - 38,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Coordinator to support operation, troubleshooting, diagnostics, housekeeping, and repairs on commercial buildings. The role provides assistance to the facility management team to ensure successful service delivery for client facilities, with responsibilities ranging from handling inquiries to coordinating with contractors.

The position requires 3–5 years of administrative or tenant services experience, an associates or bachelor’s degree in a related

Qualifications

• Associates or Bachelor’s degree in facilities management, building, business or related field preferred.
• Minimum of 3–5 years of experience in an administrative or tenant services capacity.

Responsibilities

• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery.
• Follow up with clients to ensure customer satisfaction.
• Respond to facility inquiries and complaints, verify problems and take corrective action.
• Coordinate with outside contractors for service and repairs of equipment.
• Create work orders and assign them to engineering staff, subcontractors and vendors.
• Manage service and performance of vendors and landlords for timely completion of jobs.
• Schedule and document maintenance and repairs on building equipment.

Skills

Customer Focus

Financial Knowledge

Time Management Skills

Education

Associates or Bachelor’s degree in facilities management or related field

Job description

Cushman & Wakefield is seeking a Facilities Coordinator to support operation, troubleshooting, diagnostics, housekeeping, and repairs on commercial buildings. The role provides assistance to the facility management team to ensure successful service delivery for client facilities, with responsibilities ranging from handling inquiries to coordinating with contractors.

The position requires 3–5 years of administrative or tenant services experience, an associates or bachelor’s degree in a related