Facilities & Guest Experience Coordinator

Jones Lang LaSalle Incorporated; Mountain View (CA); On-site; USD 50,000 - 80,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Facility Administration professional to join our team in a hands-on operations role. You will work with property managers to handle routine property management tasks, procure supplies and services, and support guest experiences across our facilities in a hospitality-forward environment.

Key duties include coordinating events, maintaining office services, managing vendor relationships, and handling work orders with an emphasis on efficiency and client

Qualifications

• 2+ years of experience with Facility or Property Administration.
• GED or High school diploma.
• Superior customer service skills and orientation.
• Must be proficient at Excel Spreadsheets and have capability of customizing administrative reports.

Responsibilities

• Assist Facility Management Team with tactical planning for the team’s goals and objectives.
• Provide facility specific assistance to the project management team as needed or requested.
• Manage and maintain small facility management tasks as assigned.
• Create memorable guest experiences by sharing knowledge of office services, spaces, and amenities available to help visitors feel welcomed and productive.
• Coordinate special events in support of client or JLL.
• Support Experience teams as necessary.
• Provide support for meetings and conference room reservations as needed and directed.
• Assist with the coordination and scheduling of maintenance activities, including managing vendors and vendor follow up.
• Provide general overall facility management services including continuous monitoring of office/facility, inclusive of managing stock.
• Providing support for reception and mail services as needed.
• Act as an interface with client, visitors and guests.
• Ensure appropriate follow up with customers.
• Provide direction/information to vendors, facilities staff and service providers as required to ensure excellent coordination/execution of work within client environment with minimal disruption.
• Manage all work orders on time, managing budget expectations and follow up with all vendors and billing.

Skills

Customer service

Multitasking

Communication

Education

High school diploma or GED

Tools

Excel

MS Office

Job description

Jones Lang LaSalle Incorporated is seeking a Facility Administration professional to join our team in a hands-on operations role. You will work with property managers to handle routine property management tasks, procure supplies and services, and support guest experiences across our facilities in a hospitality-forward environment.

Key duties include coordinating events, maintaining office services, managing vendor relationships, and handling work orders with an emphasis on efficiency and client