Eyecare Patient Experience Specialist

Physicians Eyecare Group; Fayetteville (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Company paid life and short-term disability coverage

Paid time off that increases with seniority

Job summary

Physicians Eyecare Group is hiring a Doctor Technician in Fayetteville, NC, to ensure outstanding customer service and a great patient experience. The role involves assisting with clinical duties, managing patient records, and ensuring a smooth transition between services.

Ideal candidates should have an associate's degree, customer service experience, and strong communication skills. Benefits include flexible hours, medical coverage, and opportunities for professional development.

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Ability to communicate effectively with a diverse group.
• Optical experience is a plus.

Responsibilities

• Deliver an outstanding patient experience by collaborating with team members.
• Schedule and confirm appointments efficiently.
• Maintain patient records in accordance with HIPAA.

Skills

Outstanding customer service

Effective communication

Problem-solving skills

Schedule flexibility

Technology proficient

Education

Associate's degree or advanced certification

Job description

Physicians Eyecare Group is hiring a Doctor Technician in Fayetteville, NC, to ensure outstanding customer service and a great patient experience. The role involves assisting with clinical duties, managing patient records, and ensuring a smooth transition between services.

Ideal candidates should have an associate's degree, customer service experience, and strong communication skills. Benefits include flexible hours, medical coverage, and opportunities for professional development.