Optometry Patient Experience Technician

Physicians Eyecare Group; Oxford (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Free eyeglasses

Paid time off

Employee Assistance Program (EAP)

Job summary

Physicians Eyecare Group is looking for a Doctor Technician in Oxford, North Carolina. In this role, you will provide exceptional customer service and ensure an outstanding patient experience. Collaborating with a dedicated team, you'll help meet clinical goals while effectively communicating patients' needs.

The ideal candidate should have at least 2 years of customer service experience and a high school diploma. Benefits include medical, dental, and flexible schedules. Join us to make a meaningful impact in the lives of our patients!

Qualifications

• 2+ years of experience delivering outstanding customer service to patients or customers.
• Ability to communicate effectively with diverse groups.
• Optical experience is a plus.

Responsibilities

• Deliver an outstanding patient experience and collaborate with team members.
• Schedule and confirm appointments.
• Assist with patient complaint resolution.

Skills

Outstanding customer service

Effective communication

Problem-solving skills

Flexibility in scheduling

Education

High school diploma or equivalent

Job description

Physicians Eyecare Group is looking for a Doctor Technician in Oxford, North Carolina. In this role, you will provide exceptional customer service and ensure an outstanding patient experience. Collaborating with a dedicated team, you'll help meet clinical goals while effectively communicating patients' needs.

The ideal candidate should have at least 2 years of customer service experience and a high school diploma. Benefits include medical, dental, and flexible schedules. Join us to make a meaningful impact in the lives of our patients!