Optometry Patient Care Technician

Physicians Eyecare Group; Wilmington (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Prescription drug coverage

Paid time off

Professional development opportunities

Employee Assistance Program (EAP)

Job summary

Physicians Eyecare Group in Wilmington, NC is seeking a Doctor Technician to deliver exceptional customer service and support clinical operations. This role requires effective communication and the ability to multitask, ensuring patients receive the best possible experience.

Qualified candidates should have at least 2 years of customer service experience and a high school diploma. Responsibilities include greeting patients, scheduling appointments, and assisting with customer inquiries. Join a team that values innovation and offers great benefits!

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Skills to communicate effectively with diverse groups.
• Proactive and problem-solving attitude.

Responsibilities

• Provide outstanding customer service to all patients.
• Greet patients and identify their needs.
• Schedule and confirm appointments.
• Assist with patient complaint resolution.

Skills

Customer service

Communication

Problem solving

Multitasking

Technology use

Education

High school diploma or equivalent

Job description

Physicians Eyecare Group in Wilmington, NC is seeking a Doctor Technician to deliver exceptional customer service and support clinical operations. This role requires effective communication and the ability to multitask, ensuring patients receive the best possible experience.

Qualified candidates should have at least 2 years of customer service experience and a high school diploma. Responsibilities include greeting patients, scheduling appointments, and assisting with customer inquiries. Join a team that values innovation and offers great benefits!