Eye Care Concierge & Scheduling Specialist

Total Vision LLC; Camarillo (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Total Vision LLC is seeking a friendly, organized front desk associate to greet patients, handle check‑in, schedule appointments, verify insurance, and manage daily administrative tasks in a fast‑paced optometry practice.

This role involves strong communication, multitasking, and attention to detail as you support providers and staff in delivering exceptional patient care. On‑site in California with opportunities to grow within a expanding network.

Qualifications

• High school diploma or equivalent required.
• Experience in ophthalmic/optometric/medical industry is a plus but not required.
• Strong communication and organizational abilities in a fast-paced setting.

Responsibilities

• Greet patients and complete check‑in processes.
• Answer phones, schedule appointments, and transcribe messages.
• Verify insurance eligibility and audit/edit claims as needed.
• Enter routing slips into EHR and manage documents.
• Confirm next day appointments and reschedule no-shows.
• Prepare charts for upcoming patients and assist with recall system.
• Process contact lens sales and keep front desk organized.
• Follow opening/closing procedures and perform other duties.

Skills

Customer service

Communication skills

Multi-tasking

Prioritization

Phone etiquette

Education

High school diploma

Tools

EHR software

Insurance verification software

Job description

Total Vision LLC is seeking a friendly, organized front desk associate to greet patients, handle check‑in, schedule appointments, verify insurance, and manage daily administrative tasks in a fast‑paced optometry practice.

This role involves strong communication, multitasking, and attention to detail as you support providers and staff in delivering exceptional patient care. On‑site in California with opportunities to grow within a expanding network.