Eye Care Concierge & Patient Services Coordinator

Total-Vision-5; Irvine (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Total Vision LLC in Irvine, CA is seeking a friendly front desk administrator to warmly greet patients, handle check-in, answer calls, schedule appointments, and transcribe messages.

You will verify insurance eligibility, audit claims, scan documents into the EHR, confirm next-day appointments, prepare patient charts, and help maintain a tidy, efficient front desk.

A high school diploma is required; ophthalmic/medical or practice experience is a plus. Travel between practices may be required.

Qualifications

• High school diploma or equivalent required.
• Experience in Ophthalmic/Optometric/medical industry is a plus.
• Strong communication skills and ability to manage priorities in a fast-paced environment.
• Ability to greet patients and perform check-in/scheduling tasks.

Responsibilities

• Greet incoming patients warmly and complete check-in.
• Answer phones, schedule appointments, and transcribe messages.
• Verify insurance eligibility for applicable patients.
• Audit/edit insurance claims as needed.
• Scan and enter documents into the EHR system.

Skills

Communication skills

Multitasking

Customer service

Administrative duties

EHR proficiency

Education

High school diploma

Tools

EHR software

Insurance processing software

Job description

Total Vision LLC in Irvine, CA is seeking a friendly front desk administrator to warmly greet patients, handle check-in, answer calls, schedule appointments, and transcribe messages.

You will verify insurance eligibility, audit claims, scan documents into the EHR, confirm next-day appointments, prepare patient charts, and help maintain a tidy, efficient front desk.

A high school diploma is required; ophthalmic/medical or practice experience is a plus. Travel between practices may be required.