Patient Care Coordinator - Eye Clinic Scheduling & Support

Paycom - ATS; Encinitas (CA); On-site; USD 23,000 - 28,000; Full time

Job summary

Total Vision LLC in Encinitas, CA is seeking a friendly front desk/administrative associate for a full-time, hourly role in an optometry practice. You will be the first point of contact for patients and support scheduling, billing, and clerical tasks.

Primary duties include greeting patients, scheduling, insurance eligibility verification, data entry in the EHR, chart preparation, and front desk organization. Experience in ophthalmic/medical settings is a plus.

Qualifications

• High school diploma or GED required.
• Experience in Ophthalmic/Optometric/medical industry is a plus.
• Strong communication and patient-service mindset.

Responsibilities

• Greet incoming patients and complete check-in.
• Answer phones, schedule appointments, and transcribe messages.
• Verify insurance eligibility and audit/edit claims as needed.
• Enter data into the EHR and manage routing slips.
• Confirm and reschedule next-day appointments and recall system usage.
• Prepare patient charts for the following day.
• Process contact lens sales and assist transitions.
• Keep the front desk organized at all times.
• Handle opening and closing procedures as assigned.

Skills

Flexibility

Patient rapport

Communication

Multitasking

Ophthalmic systems

Education

High school diploma/GED

Tools

Optometry software

Job description

Total Vision LLC in Encinitas, CA is seeking a friendly front desk/administrative associate for a full-time, hourly role in an optometry practice. You will be the first point of contact for patients and support scheduling, billing, and clerical tasks.

Primary duties include greeting patients, scheduling, insurance eligibility verification, data entry in the EHR, chart preparation, and front desk organization. Experience in ophthalmic/medical settings is a plus.