Eye Care Front Desk & Scheduling Coordinator

Paycom - ATS; Chula Vista (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Total Vision LLC in California is seeking a diligent front desk administrative assistant to support a busy optometry practice. You will warmly greet patients, manage check-in, handle phone calls, schedule visits and verify insurance while ensuring accurate EHR documentation.

You will also assist with recalls, prepare patient charts, and support sales of contact lenses. A teamwork-driven environment offers growth and reliability.

Qualifications

• High school diploma or GED required.
• Experience in Ophthalmic/Optometric/medical industry is a plus.
• Ability to verify insurance eligibility and schedule appointments.

Responsibilities

• Greet patients warmly and complete check-in.
• Answer phones and schedule appointments per doctor preferences.
• Verify insurance eligibility and audit claims as needed.
• Scan and enter documents into EHR.
• Confirm and reschedule next-day appointments; use recall system.
• Prepare charts for patients scheduled for the following day.
• Process contact lens sales via calls or doctor transitions.
• Maintain front desk organization and follow opening/closing procedures.
• Perform other duties as assigned.

Skills

Patient relations

Communication skills

Multi-tasking

EHR proficiency

Administrative duties

Phone etiquette

Education

High school diploma or GED

Tools

EHR/PM software

Job description

Total Vision LLC in California is seeking a diligent front desk administrative assistant to support a busy optometry practice. You will warmly greet patients, manage check-in, handle phone calls, schedule visits and verify insurance while ensuring accurate EHR documentation.

You will also assist with recalls, prepare patient charts, and support sales of contact lenses. A teamwork-driven environment offers growth and reliability.