Experience Partner 2 (Fully Remote)

Partner Company; United States; Remote; USD 67,000 - 72,000; Full time

Benefits offered by this job

Remote-first environment

Healthcare

401(k) match

Parental leave

Professional development resources

Job summary

Partner Company is seeking a results-driven account leader to develop and strengthen strategic relationships with a portfolio of mid-sized public sector customers, guiding them through discovery, solution design, and delivery. You will drive growth while ensuring client satisfaction, collaborating across teams to tailor offerings for public sector needs.

In this remote-first role, you will manage the full lifecycle of customer partnerships, from discovery to delivery and business development,

Qualifications

• 4–6 years of experience in consulting, customer success, or enterprise account management.
• Demonstrated ability to manage customer relationships throughout the lifecycle, including discovery, delivery, and business development.
• Strong commercial acumen and excellent communication skills.

Responsibilities

• Develop and strengthen strategic relationships with an assigned portfolio of mid-sized public sector customers.
• Lead pre-sales discovery, experience definition, and customer consultations to recommend tailored solutions.
• Protect existing revenue and drive organic growth through upselling and cross-selling.

Job description

• Develop and strengthen strategic relationships with an assigned portfolio of mid-sized public sector customers.
• Lead pre-sales discovery, experience definition, and customer consultations to recommend tailored solutions.
• Protect existing revenue and drive organic growth through upselling and cross-selling.

Qualifications:

• 4–6 years of experience in consulting, customer success, or enterprise account management.
• Demonstrated ability to manage customer relationships throughout the lifecycle, including discovery, delivery, and business development.
• Strong commercial acumen and excellent communication skills.

What We Offer:

• Competitive annual salary of $67,000–$72,300 USD.
• Fully remote-first environment with flexible time off and paid wellbeing days.
• Comprehensive benefits including healthcare, 401(k) match, parental leave, and professional development resources.

Partner Company

This partner company specializes in digital transformation and customer experience solutions for public sector organizations. It operates a remote-first culture focused on collaboration, innovation, and meaningful public service impact.