Executive Travel Concierge & Support Specialist

Perk Inc.; Chicago (IL); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Equity ownership

20 vacation days

12 public holidays

401(k) plan with match

Wellbeing program with Spring Health

Volunteering hours

Work from Anywhere days

Job summary

Perk Inc. is seeking a Customer Care Travel Advisor to deliver exceptional service, manage bookings, and support clients before, during, and after travel. You’ll coordinate complex itineraries, ensure policy compliance, and provide white‑glove service for executives in a fast‑paced SaaS environment.

This hybrid role requires sharp problem‑solving, proactive communication, and a passion for travel. You’ll work across phone, live chat, and email with a supportive team; immersive training will

Qualifications

• Experience delivering travel bookings and client support in a fast‑paced environment.
• Ability to coordinate complex itineraries across air, rail, ground transport and lodging.
• Strong communication skills and a proactive, solutions‑oriented mindset.

Responsibilities

• Execute flawless bookings and modifications via phone, live chat, and email.
• Coordinate international multi‑city itineraries with various transport modes.
• Act as gatekeeper for corporate travel policy and budgets.
• Provide white‑glove service for executives and VIP clients.
• Monitor events and reroute travelers to maintain safety and continuity.

Skills

Customer service

Multichannel support

Travel planning

Crisis management

Active listening

Job description

Perk Inc. is seeking a Customer Care Travel Advisor to deliver exceptional service, manage bookings, and support clients before, during, and after travel. You’ll coordinate complex itineraries, ensure policy compliance, and provide white‑glove service for executives in a fast‑paced SaaS environment.

This hybrid role requires sharp problem‑solving, proactive communication, and a passion for travel. You’ll work across phone, live chat, and email with a supportive team; immersive training will