VIP Corporate Travel Concierge

AmTrav; Dallas (TX); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Equity ownership in Perk

20 vacation days

12 public holidays

Company medical plans

HSA with HDHP option

Life and disability policies

401(k) with company matching

Volunteer hours (16 per year)

Work from Anywhere days (up to 20/year

Sabbatical after 5 years

Job summary

AmTrav, a subsidiary of Perk, is hiring a Customer Care Travel Advisor to deliver exceptional service, manage bookings, and resolve travel concerns across channels. You will support clients before, during, and after travel with attention to detail and a solutions-driven approach.

You will work in a fast-paced environment, coordinating international trips and upholding corporate travel policies while providing white-glove service to executives and maintaining traveler safety.

Qualifications

• Ability to solve problems under pressure and find a Plan B when plans change.
• Clear and professional written and verbal communication.
• Tech-savvy with the ability to learn new SaaS platforms quickly.

Responsibilities

• Execute flawless bookings and modifications via phone, live chat, and email.
• Coordinate complex, multi-city international trips including air, rail, ground transport, and lodging using proprietary software.
• Act as the gatekeeper for corporate travel policy, ensuring bookings align with budgets and vendor contracts.
• Provide white-glove service for C-suite executives, managing specific preferences.
• Monitor global events and proactively reroute travelers to ensure safety.

Skills

Active listening

Crisis mindset

Communication

Tech savvy

Job description

AmTrav, a subsidiary of Perk, is hiring a Customer Care Travel Advisor to deliver exceptional service, manage bookings, and resolve travel concerns across channels. You will support clients before, during, and after travel with attention to detail and a solutions-driven approach.

You will work in a fast-paced environment, coordinating international trips and upholding corporate travel policies while providing white-glove service to executives and maintaining traveler safety.