Travel Concierge & VIP Customer Care Pro

Perk Inc.; Orlando (FL); Híbrido; USD 28 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity

Vacation days

Medical plans

401(k)

Parental leave

Wellbeing program

Resumo da oferta

Perk is seeking a Customer Care Travel Advisor to deliver exceptional service while assisting clients with travel planning and support. You will manage bookings, resolve travel-related concerns, and ensure a seamless experience before, during, and after travel.

The ideal candidate is detail-oriented, solutions-driven, and thrives in a fast-paced environment, with multichannel support and a focus on policy compliance and executive concierge service.

Qualificações

• Exceptional problem-solving under pressure and the ability to find a Plan B when needed.
• Active listening and translating travel jargon into clear solutions.
• Crystal-clear written and verbal communication in professional settings.

Responsabilidades

• Deliver exceptional customer service while assisting clients with travel planning and support.
• Manage bookings and resolve travel-related concerns for a seamless experience before, during, and after travel.
• Coordinate complex itineraries and ensure policy compliance and executive concierge service when required.

Conhecimentos

Multichannel support

Itinerary management

Policy compliance

Executive concierge

Crisis management

Descrição da oferta de emprego

Perk is seeking a Customer Care Travel Advisor to deliver exceptional service while assisting clients with travel planning and support. You will manage bookings, resolve travel-related concerns, and ensure a seamless experience before, during, and after travel.

The ideal candidate is detail-oriented, solutions-driven, and thrives in a fast-paced environment, with multichannel support and a focus on policy compliance and executive concierge service.