Executive Travel Concierge & Care Advisor

Perk; Chicago (IL); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Equity ownership in Perk

30 days total PTO and holidays

Medical plans with company contrib.

401(k) with company match

Relocation support

Job summary

Perk is seeking a Customer Care Travel Advisor to manage travel bookings and support for corporate clients, including multi-city itineraries and VIP service. You will ensure policy compliance and proactive problem-solving in a fast-paced environment.

Join AmTrav, a Perk subsidiary, and help executives travel efficiently while maintaining exceptional service standards and traveler safety. This role offers hybrid scheduling and opportunities to impact millions of business travelers.

Qualifications

• 3+ years in a high-touch customer service environment.
• Ability to translate travel jargon into simple solutions.
• Detail-oriented, solutions-driven, and calm under pressure.

Responsibilities

• Execute flawless bookings and modifications via phone, live chat, and email.
• Coordinate complex, multi-city international trips using our software.
• Enforce corporate travel policy across bookings and budgets.
• Provide white-glove service for C-suite executives.
• Monitor global events and reroute travelers to stay safe.

Skills

Active listening

Crisis mindset

Multichannel support

Executive courtesy

Tech-savvy

Job description

Perk is seeking a Customer Care Travel Advisor to manage travel bookings and support for corporate clients, including multi-city itineraries and VIP service. You will ensure policy compliance and proactive problem-solving in a fast-paced environment.

Join AmTrav, a Perk subsidiary, and help executives travel efficiently while maintaining exceptional service standards and traveler safety. This role offers hybrid scheduling and opportunities to impact millions of business travelers.