Executive Travel Concierge & VIP Support

Perk Inc.; Dallas, Northern (TX, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Equity ownership

Vacation days

Public holidays

Multiple medical plans

HSA enrollment

Gym membership

Life and disability insurance

401(k) with company match

Pet insurance discounts

Company events

Job summary

Perk is seeking a Customer Care Travel Advisor to deliver exceptional service, manage travel bookings, and support clients before, during, and after trips. The role emphasizes attention to detail, proactive problem solving, and a passion for helping executives and teams travel efficiently and safely.

Join a fast-moving, hospitality-driven SaaS company that values ownership, teamwork, and real impact. The position offers comprehensive benefits and equity, with immersive training and ongoing

Qualifications

• The Crisis Mindset: exceptional problem-solving under pressure with a Plan B mindset.
• Active listening to translate travel jargon into simple solutions.
• Crystal-clear professional communication, both written and verbal.

Responsibilities

• Execute flawless travel bookings and modifications via phone, live chat, and email.
• Coordinate complex, multi-city international trips with air, rail, ground transport, and lodging.
• Act as gatekeeper for corporate travel policy and budgets.
• Provide VIP/Executive concierge service for C-suite executives.
• Monitor global events and reroute travelers to maintain safety.

Skills

Crisis mindset

Active listening

Clear communication

Job description

Perk is seeking a Customer Care Travel Advisor to deliver exceptional service, manage travel bookings, and support clients before, during, and after trips. The role emphasizes attention to detail, proactive problem solving, and a passion for helping executives and teams travel efficiently and safely.

Join a fast-moving, hospitality-driven SaaS company that values ownership, teamwork, and real impact. The position offers comprehensive benefits and equity, with immersive training and ongoing