Executive Receptionist & Senior Admin Support

Bank of America; Charlotte (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

Bank of America is seeking an Executive Receptionist to provide high-visibility administrative support on an executive floor. The role includes managing calendars, coordinating travel and meetings, handling visitor access, and ensuring professional reception operations across multiple floors.

The ideal candidate will have strong communication skills, discretion, and the ability to work with senior leadership in a fast-paced corporate environment.

Qualifications

• Prior receptionist/administration/business support experience.
• Proficiency in Microsoft Office Suite.
• Ability to interface with Senior Executives.
• Strong verbal, written, and interpersonal communication skills.
• Professional appearance and demeanor.
• Ability to handle confidential information with integrity.
• Adaptable and flexible in a fast-paced environment; comfortable managing competing priorities.
• Proactive, detail-oriented, and able to work independently.

Responsibilities

• Serve as the first point of contact for visitors and provide a professional, welcoming experience.
• Manage visitor access requests and coordinate greeting protocols with executive assistants.
• Coordinate reservations for conference rooms and visitor offices on the floor.
• Provide backup phone coverage for executive offices and maintain knowledge of internal hierarchy and customer service procedures.
• Maintain organization of reception, common areas, and supply rooms; ensure equipment is functioning.
• Coordinate travel arrangements, expense reports, meetings and appointments as needed.
• Prepare meeting minutes and related documents for leaders.
• Communicate with executives and line management to gather and convey relevant information.

Skills

Interpersonal communication

Verbal communication

Written communication

Professional demeanor

Confidentiality

Prior receptionist experience

Adaptability in fast-paced environment

Tools

Microsoft Office Suite

Job description

Bank of America is seeking an Executive Receptionist to provide high-visibility administrative support on an executive floor. The role includes managing calendars, coordinating travel and meetings, handling visitor access, and ensuring professional reception operations across multiple floors.

The ideal candidate will have strong communication skills, discretion, and the ability to work with senior leadership in a fast-paced corporate environment.