Event Coordinator: Sales Support & Special Events

Dave & Buster's; Concord (AL); On-site; USD 25,000 - 36,000; Full time

Job summary

Dave & Buster's is seeking an Event Coordinator in Concord, AL to support the Sales team with administrative tasks and event confirmation calls. You will help finalize event details, conduct site tours, and assist in turning social event inquiries into booked business.

Strong communication and organization are essential. The role emphasizes proactive guest service, accurate paperwork, and coordination with Operations to execute events seamlessly.

Qualifications

• Friendly, service-driven attitude and strong communication with guests, sales team and management.
• Ability to clearly verbalize guest needs to operations and other team members.
• Strong organizational and verbal skills; basic data analysis for decision making.

Responsibilities

• Meet guest needs and coordinate special events; ensure contracts updated accordingly.
• Take RFPs and calls for social events, convert to won business.
• Conduct site tours as needed.
• Distribute paperwork for pop-up parties; coordinate staffing with management.
• Provide administrative support to Sales; follow up after sale; update BEOs and contracts.
• Follow up on ARs; collect payment information; close balances.
• Submit invoices; ensure up-to-date BEOs for events.
• Offer upsell opportunities to Event Hosts after sale.

Skills

Customer service

Communication

Organization

Data interpretation

BEO knowledge

English proficiency

Job description

Dave & Buster's is seeking an Event Coordinator in Concord, AL to support the Sales team with administrative tasks and event confirmation calls. You will help finalize event details, conduct site tours, and assist in turning social event inquiries into booked business.

Strong communication and organization are essential. The role emphasizes proactive guest service, accurate paperwork, and coordination with Operations to execute events seamlessly.