Event Coordinator — Flexible Hours & Premium Hospitality

Dave & Buster's Management Corporation, Inc.; North Hills (PA); On-site; USD 14,000 - 28,000; Full time

Job summary

Dave & Buster’s is seeking an Event Coordinator to support the sales department with administrative duties, confirmation calls, and helping finalize event details.

You will assist in the sales process, conduct site tours, handle paperwork for pop-up parties, and coordinate with Operations and the host to ensure contracts and BEOs are up to date.

This role requires strong organization and communication, with opportunities to upsell after a sale is closed won.

Qualifications

• Friendliness and a can-do attitude.
• Good decision-making and effective guest, Sales Team and Management communication.
• Ability to communicate clearly with Operations, Sales Team and guests.
• Ability to verbalize guests' needs to Operations and Team Members.
• Strong organizational skills.
• Strong verbal communication skills.
• Ability to analyze basic data to aid Operations and Sales.
• Ability to read and communicate in English.

Responsibilities

• Meet guest needs and ensure contracts are updated accordingly.
• Take RFPs and calls for social events and convert them to closed won business.
• Conduct site tours as needed.
• Distribute paperwork for pop up parties and ensure staffing.
• Provide administrative support to Sales including post-sale follow-up and contract changes.
• Follow up on ARs, collect payment information, and close balances.
• Submit check requests and invoices; ensure up-to-date BEOs for events.

Skills

Customer service

Decision making

Clear communication

Verbal skills

Organization

Data analysis

English proficiency

Guest relations

Job description

Dave & Buster’s is seeking an Event Coordinator to support the sales department with administrative duties, confirmation calls, and helping finalize event details.

You will assist in the sales process, conduct site tours, handle paperwork for pop-up parties, and coordinate with Operations and the host to ensure contracts and BEOs are up to date.

This role requires strong organization and communication, with opportunities to upsell after a sale is closed won.