Event Coordinator: Sales Support & Guest Experience

Dave & Buster's Management Corporation, Inc.; Fairfield (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Dave & Buster's Management Corporation, Inc. is seeking an Event Coordinator to support the sales department with essential administrative duties and confirmation calls to finalize event details. The role includes participating in the sales process and handling a portion of social market bookings.

The coordinator will communicate with the Sales Team, Operations, and guests, ensuring contracts and BEOs are accurate and up to date. Strong organization and verbal skills are required.

Qualifications

• Customer-focused with strong communication skills.
• Ability to coordinate with Sales Team and Operations.
• Strong organizational and verbal communication abilities.

Responsibilities

• Coordinate event paperwork and update contracts for each booking.
• Take RFPs and inquiries for social events and convert to closed won business.
• Conduct site tours as needed for potential hosts.
• Distribute and track paperwork for pop-up parties with management support.
• Provide administrative support to Sales, including follow-up after sale and updates to BEOs or contracts.
• Follow up on ARs and collect payment information; close balances.
• Submit check requests and invoices as needed.
• Ensure Operations has the latest BEO for each event.
• Identify upsell opportunities to Event Hosts after sale.

Skills

Customer service

Communication

Organization

Verbal skills

Data analysis

English proficiency

Team collaboration

Job description

Dave & Buster's Management Corporation, Inc. is seeking an Event Coordinator to support the sales department with essential administrative duties and confirmation calls to finalize event details. The role includes participating in the sales process and handling a portion of social market bookings.

The coordinator will communicate with the Sales Team, Operations, and guests, ensuring contracts and BEOs are accurate and up to date. Strong organization and verbal skills are required.