Event Sales & Hospitality Coordinator

Dave & Buster's Management Corporation, Inc.; Cleveland (OH); On-site; USD 19,000 - 29,000; Full time

Job summary

Dave & Buster’s is seeking an Event Coordinator to support the sales department by handling behind-the-scenes administrative tasks and confirming event details. The role includes taking RFPs, conducting site tours, and ensuring contracts and BEOs are accurate and up-to-date.

You will also assist with payment processing and post-sale communication with operations. The position requires a proactive, friendly attitude, clear communication with guests and teams, and strong organizational skills.

Qualifications

• Friendly and can-do attitude required.
• Clear communication with guests, Sales Team and Management.
• Ability to communicate with Operations and guests regularly.
• Able to verbalize guests' needs to Operations and Team Members.
• Strong organizational skills are essential.
• Strong verbal communication skills.
• Ability to analyze basic data to aid decisions.

Responsibilities

• Meet guests' needs for Special Events and ensure contracts are updated.
• Handle RFPs and social event inquiries, convert to won business.
• Conduct site tours as needed.
• Distribute paperwork for pop-up parties and ensure staffing.
• Provide admin support to Sales including follow-ups after sale is closed won.
• Follow up on ARs, collect payment information, close balances.
• Submit check requests/invoices as needed.
• Keep Operations updated with the latest BEOs for events.
• Identify upsell opportunities after sale is closed won.

Skills

Positive attitude

Decision making

Effective communication

Inter-team communication

Verbal communication

Strong organization

Verbal skills

Data analysis

English proficiency

Job description

Dave & Buster’s is seeking an Event Coordinator to support the sales department by handling behind-the-scenes administrative tasks and confirming event details. The role includes taking RFPs, conducting site tours, and ensuring contracts and BEOs are accurate and up-to-date.

You will also assist with payment processing and post-sale communication with operations. The position requires a proactive, friendly attitude, clear communication with guests and teams, and strong organizational skills.