Event Coordinator: Sales & Guest Experience Lead

Dave & Buster's Management Corporation, Inc.; Natick (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Dave & Buster's Management Corporation, Inc. is seeking an Event Coordinator to support the sales department with behind-the-scenes administrative duties and to assist in finalizing event details.

This role involves handling administrative tasks, confirmation calls, and participating in the sales process for social events. The coordinator will work closely with the Sales Team, Management, and Operations to ensure contracts, BEOs, and paperwork are accurate and up-to-date, while also pursuing

Qualifications

• Excellent communication with guests, Sales Team and Management.
• Strong organizational and time-management skills.
• Ability to read and communicate in English and analyze basic data.

Responsibilities

• Meet guests' needs and update contracts accordingly.
• Take RFPs and calls for social events and convert to won business.
• Conduct site tours as needed.
• Distribute paperwork for pop-up parties with staffing.
• Provide administrative support including follow-up after sale.
• Follow up on ARs, collect payment information, and close balances.
• Submit check requests/invoices as needed.
• Ensure Operations has the latest BEOs for each event.
• Offer upsell opportunities after sale.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Data interpretation

English proficiency

Job description

Dave & Buster's Management Corporation, Inc. is seeking an Event Coordinator to support the sales department with behind-the-scenes administrative duties and to assist in finalizing event details.

This role involves handling administrative tasks, confirmation calls, and participating in the sales process for social events. The coordinator will work closely with the Sales Team, Management, and Operations to ensure contracts, BEOs, and paperwork are accurate and up-to-date, while also pursuing