Evening Community Technician: Crisis Support & Care

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance starting Day One

Dental insurance starting Day One

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance

Paid training opportunities

Staff wellbeing program

Job summary

Bowery Residents' Committee, Inc. invites applications for a Community Technician in Manhattan, NY. This full-time role supports individuals experiencing homelessness, delivering crisis intervention, trauma-informed care, and safe environment supervision.

You will perform rounds, de-escalation, and documentation while gaining growth pathways toward case management and leadership. Certifications are provided, and schedules include varied shifts with overtime.

Qualifications

• Must have a High School diploma or GED.
• Excellent communication and boundary-setting skills.
• Ability to stay calm under pressure and respond professionally.
• Willingness to obtain required certifications as offered.

Responsibilities

• Maintain a safe, orderly residential environment through rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts and safety concerns professionally.
• Screen residents and visitors with dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Trauma-informed care

Crisis intervention

De-escalation techniques

Strong communication

Empathy

Education

High School diploma or GED

Tools

First Aid

CPR

Narcan training

Fire Safety Guard

Job description

Bowery Residents' Committee, Inc. invites applications for a Community Technician in Manhattan, NY. This full-time role supports individuals experiencing homelessness, delivering crisis intervention, trauma-informed care, and safe environment supervision.

You will perform rounds, de-escalation, and documentation while gaining growth pathways toward case management and leadership. Certifications are provided, and schedules include varied shifts with overtime.