Community Technician - Crisis Support & Safety Advocate

Bowery Residents' Committee; New York (NY); Vor Ort; USD 38.000 - 50.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Paid time off

403(b) retirement plan

Tuition assistance

Flexible Spending Accounts

Zusammenfassung

Bowery Residents' Committee in New York, NY seeks a Community Technician to maintain a safe, orderly residential environment and respond professionally to crises. The role emphasizes trauma-informed engagement and de-escalation with residents experiencing homelessness.

The position includes mandatory overtime, opportunities for certifications (CPR/First Aid, Narcan, Fire Safety Guard), and pathways to leadership. Day-one benefits support staff wellbeing and training.

Qualifikationen

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to stay calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Aufgaben

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Kenntnisse

Trauma-informed care

De-escalation

Crisis intervention

Communication

Ausbildung

High School diploma or GED

Jobbeschreibung

Bowery Residents' Committee in New York, NY seeks a Community Technician to maintain a safe, orderly residential environment and respond professionally to crises. The role emphasizes trauma-informed engagement and de-escalation with residents experiencing homelessness.

The position includes mandatory overtime, opportunities for certifications (CPR/First Aid, Narcan, Fire Safety Guard), and pathways to leadership. Day-one benefits support staff wellbeing and training.