EV Sales & Delivery Manager: Lead & Delight Customers

Rivian Automotive; Scottsdale (AZ); Vor Ort; USD 74.000 - 99.000; Vollzeit

Benefits dieser Stelle

Bonus program

Equity awards

Zusammenfassung

Rivian is seeking a dynamic Sales and Delivery Manager to scale customer-focused operations in Scottsdale, overseeing sales execution, logistics, and last-mile delivery.

You will lead a high-impact team, drive performance, and ensure alignment with Rivian’s brand values. The role emphasizes data-driven improvements, cross-functional collaboration, and delivering memorable customer experiences.

Qualifikationen

• 5+ years of field sales experience with 2+ years in field leadership, preferably multi-unit management.
• Retail, sales or hospitality background with direct-to-consumer or commission-based sales is a plus.
• Strong understanding of EV industry, market dynamics, customer needs, and regulatory considerations.
• Ability to work flexible schedules including nights, weekends, holidays, and travel up to 75%.

Aufgaben

• Ensure best-in-class customer experience across your region.
• Drive sales performance and execute initiatives to achieve revenue targets and market share growth.
• Own and deliver on KPIs, aligned with company-wide strategic objectives.
• Oversee vehicle delivery process: prep, paperwork, logistics, and handoff.
• Collaborate with Service, Vehicle Operations and other departments to improve operations and reduce costs.
• Optimize staffing and scheduling to maximize efficiency and customer experience.
• Plan and execute activations, events, and strategies to drive brand awareness and leads.
• Manage store P&L and payroll budgets.
• Maintain compliance with local, state, and federal regulations and Rivian policies.
• Take on additional projects as required by leadership.

Kenntnisse

Field sales

Leadership

Retail/sales experience

P&L management

CRM software

Driver's license

Travel up to 75%

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

Rivian is seeking a dynamic Sales and Delivery Manager to scale customer-focused operations in Scottsdale, overseeing sales execution, logistics, and last-mile delivery.

You will lead a high-impact team, drive performance, and ensure alignment with Rivian’s brand values. The role emphasizes data-driven improvements, cross-functional collaboration, and delivering memorable customer experiences.