eSales Agent — Drive Internet Inquiries to Appointments

Sonic Automotive; Monrovia (CA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Competitive benefits including medical, dental, and vision

Award-winning training programs

Special purchasing and leasing benefits

Job summary

A leading automotive dealership in Monrovia is seeking a Product Specialist to excel in customer service and generate sales appointments. The role involves responding to customer inquiries, utilizing CRM tools, and ensuring customer satisfaction. Ideal candidates should have strong communication skills and a commitment to a professional work environment. Training is provided, and competitive compensation includes hourly pay and commission.

Qualifications

• Must be authorized to work in the USA.
• Ability to pass pre-employment testing including background checks and drug tests.
• Experience in a customer service role is preferred.

Responsibilities

• Respond to internet inquiries with courtesy and professionalism.
• Generate sales appointments with customers.
• Update customer files using CRM software.

Skills

Customer service skills

CRM software proficiency

Communication skills

Job description

A leading automotive dealership in Monrovia is seeking a Product Specialist to excel in customer service and generate sales appointments. The role involves responding to customer inquiries, utilizing CRM tools, and ensuring customer satisfaction. Ideal candidates should have strong communication skills and a commitment to a professional work environment. Training is provided, and competitive compensation includes hourly pay and commission.