eSales Specialist: Drive Vehicle Appointments + Commission

Sonic Automotive, Inc.; Santa Monica (CA); On-site; USD 20,457 - 29,136; Full time

Job summary

Sonic Automotive, Inc. is seeking an eSales Agent to join the team in Santa Monica, CA. This role involves generating sales appointments and responding to customer inquiries made through the internet professionally.

The ideal candidate will be responsible for ensuring a high level of customer satisfaction while effectively utilizing CRM software and lead management tools. A salary of $18 per hour plus commission is offered, along with a supportive work environment.

Qualifications

• Experience in customer service is preferred.
• Proficiency in using lead management tools and CRM software.
• Ability to communicate effectively and professionally with customers.

Responsibilities

• Respond to internet inquiries with courtesy and professionalism.
• Enter customer inquiry data accurately into the CRM.
• Generate sales appointments and conduct follow-ups.

Skills

Customer service

CRM software proficiency

Sales appointment generation

Job description

Sonic Automotive, Inc. is seeking an eSales Agent to join the team in Santa Monica, CA. This role involves generating sales appointments and responding to customer inquiries made through the internet professionally.

The ideal candidate will be responsible for ensuring a high level of customer satisfaction while effectively utilizing CRM software and lead management tools. A salary of $18 per hour plus commission is offered, along with a supportive work environment.