Internet Sales BDC Associate — Appointments & CRM

Sonic Automotive; Los Angeles (CA); On-site; USD 26,174; Full time

Benefits offered by this job

Comprehensive benefit package

Competitive compensation

Job summary

A leading automotive dealership in Los Angeles is looking for a Sales BDC Agent to manage customer inquiries and generate service appointments. This role requires excellent communication skills and the ability to work efficiently both independently and as part of a team in a fast-paced environment. You will utilize CRM software to track inquiries and provide accurate information to customers, all while delivering outstanding service. A comprehensive benefits package and competitive pay at $19/hour is offered for this position.

Qualifications

• Experience in customer service or sales environment preferred.
• Ability to make informed responses to customer inquiries.
• Understanding of automotive products and services is a plus.

Responsibilities

• Generate service appointments with customers.
• Respond to internet inquiries in a professional manner.
• Manage inquiries using lead management tools.

Skills

Excellent verbal and written communication skills

Strong organizational and time management skills

Ability to work independently and as part of a team

Ability to work in a fast-paced call center environment

Tools

CRM software

Job description

A leading automotive dealership in Los Angeles is looking for a Sales BDC Agent to manage customer inquiries and generate service appointments. This role requires excellent communication skills and the ability to work efficiently both independently and as part of a team in a fast-paced environment. You will utilize CRM software to track inquiries and provide accurate information to customers, all while delivering outstanding service. A comprehensive benefits package and competitive pay at $19/hour is offered for this position.