eSales Pro: Convert Inquiries into Appointments

Sonic Automotive; Nashville (TN); On-site; USD 50,000 - 100,000; Full time

Job summary

A leading automotive dealership in Nashville seeks an eSales Agent to enhance customer engagement and drive sales appointments. Your role involves responding to inquiries swiftly and professionally, utilizing CRM tools to manage customer interactions. With a compensation range of $50,000 - $100,000 annually based on performance, this position requires exceptional communication skills and the ability to thrive in a dynamic work environment. Evening and weekend availability is essential.

Qualifications

• Must be adaptable to change.
• Evening and weekend schedule availability required.

Responsibilities

• Answer inbound phone calls, internet inquiries, and chats.
• Provide guests with timely, relevant responses.
• Generate sales and acquisition appointments.
• Maintain a thorough understanding of KPIs.

Skills

Exceptional communication skills

Ability to work in a fast-paced environment

Strong organizational skills

Proficient using a computer

Ability to establish strong relationships

Tools

CRM software

Lead management tools

Job description

A leading automotive dealership in Nashville seeks an eSales Agent to enhance customer engagement and drive sales appointments. Your role involves responding to inquiries swiftly and professionally, utilizing CRM tools to manage customer interactions. With a compensation range of $50,000 - $100,000 annually based on performance, this position requires exceptional communication skills and the ability to thrive in a dynamic work environment. Evening and weekend availability is essential.