Internet Sales BDC Associate — Appointments & CRM

Sonic Automotive; Los Angeles (CA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Comprehensive benefit package

Competitive compensation

Job summary

A leading automotive dealership in Los Angeles, CA, is seeking a Sales BDC Agent. The role involves generating service appointments, responding to customer inquiries professionally, and using CRM tools to manage data. Ideal candidates will possess strong communication and organizational skills. The position offers a competitive salary and comprehensive benefits. Join us to experience a rewarding career in the automotive industry.

Qualifications

• Experience in a fast-paced environment.
• Ability to read and comprehend rules, regulations, policies and procedures.

Responsibilities

• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Promptly enter all customer inquiry data into the CRM.
• Generate services appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.

Skills

Excellent verbal and written communication skills

Strong organizational and time management skills

Ability to work independently and as part of a team

Ability to work in call center environment

Tools

CRM software

Lead management tools

Job description

A leading automotive dealership in Los Angeles, CA, is seeking a Sales BDC Agent. The role involves generating service appointments, responding to customer inquiries professionally, and using CRM tools to manage data. Ideal candidates will possess strong communication and organizational skills. The position offers a competitive salary and comprehensive benefits. Join us to experience a rewarding career in the automotive industry.