Epic Training Support Specialist – Temporary (Huntsville)

University of Alabama at Birmingham; New York (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

University of Alabama at Birmingham is seeking a Training Support Specialist – Temporary to support Epic training initiatives in Huntsville. Responsibilities include greeting participants, assisting with sign-in, setting up classrooms, and providing basic computer assistance.

This role focuses on logistics, not Epic instruction or advanced troubleshooting. This temporary position requires strong customer service, reliability, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• Prior customer-facing experience is preferred.
• Ability to follow processes and maintain schedules.

Responsibilities

• Provide onsite support for scheduled employee training sessions at designated UAB locations.
• Greet participants, assist with sign-in and directions, and manage attendance records.
• Set up classrooms, workstations, and training materials before and between sessions.
• Assist participants with basic computer functions and system access.
• Refer technical issues and Epic questions to training staff or designated support.
• Support instructors with routine administrative tasks and maintain organized spaces.
• Transport materials between training areas and communicate scheduling needs to leadership.
• Perform other duties to support the Epic training initiative.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Punctuality

Organizational skills

Problem solving

Education

High school diploma or GED

Tools

Basic computer skills

Job description

University of Alabama at Birmingham is seeking a Training Support Specialist – Temporary to support Epic training initiatives in Huntsville. Responsibilities include greeting participants, assisting with sign-in, setting up classrooms, and providing basic computer assistance.

This role focuses on logistics, not Epic instruction or advanced troubleshooting. This temporary position requires strong customer service, reliability, and the ability to work in a fast-paced environment.