Onsite Training Support Specialist — Epic Assistant (Temp)

UAB Medicine; New York (NY); On-site; USD 28,000 - 34,000; Part time

Job summary

UAB Medicine is seeking a Training Support Specialist for a temporary assignment in Tuscaloosa to support Epic EHR training sessions. The role focuses on onsite classroom, administrative, and logistical support, including greeting participants, check-in, and basic computer access.

It does not provide Epic instruction or advanced technical troubleshooting. Responsibilities include setting up training spaces, assisting with equipment, and coordinating with staff to ensure smooth sessions across

Qualifications

• High school diploma or GED required.
• Experience in customer service, call center, administrative support, or similar environments.
• Strong customer service and interpersonal skills.
• Strong verbal communication and professional demeanor.
• Comfortable with computers and basic assistance with login/logout.
• Ability to follow instructions and established processes.
• Ability to work in a fast-paced environment with high volumes of employees.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide onsite support for scheduled employee training sessions at designated UAB locations.
• Greet participants and assist with attendance and sign-in processes.
• Set up classrooms, workstations, materials, and supplies before and between sessions.
• Assist participants with basic computer functions, including signing in/out of workstations and accessing training systems.
• Refer login problems and Epic questions to training staff or tech support.
• Support instructors with classroom logistics and routine administrative tasks.
• Monitor supplies and maintain organized training spaces.
• Transport materials between training areas and run related errands.

Skills

Customer service

Communication

Computer skills

Organization

Punctuality

Teamwork

Education

High school diploma or GED

Job description

UAB Medicine is seeking a Training Support Specialist for a temporary assignment in Tuscaloosa to support Epic EHR training sessions. The role focuses on onsite classroom, administrative, and logistical support, including greeting participants, check-in, and basic computer access.

It does not provide Epic instruction or advanced technical troubleshooting. Responsibilities include setting up training spaces, assisting with equipment, and coordinating with staff to ensure smooth sessions across