Onsite Training Support Specialist (Epic) – Temporary

University of Alabama at Birmingham; Huntsville (AL); Sur place; USD 41 000 - 52 000; Plein temps

Résumé du poste

University of Alabama at Birmingham is seeking a Training Support Specialist Epic Assistant (Temp) to assist with a large-scale Epic EHR training rollout in Huntsville. The role involves onsite classroom setup, attendee check-in, basic computer access support, and coordinating with training staff to ensure smooth sessions.

The position lasts approximately 4–5 months with multiple shifts (days/evenings and Saturdays) and onsite work.

Qualifications

• High school diploma or GED required.
• Customer service, call center, administrative support, front desk, or similar environment experience preferred.
• Strong customer service, interpersonal, and verbal communication skills.
• Comfortable with computers and basic functions (log in/out).
• Ability to follow instructions, stay organized, and work in fast-paced settings.
• Dependable, punctual, and able to work schedules with multiple shifts.

Responsabilités

• Greet participants, provide directions, assist with attendance and sign-in.
• Set up classrooms, workstations, materials, and supplies.
• Assist participants with basic computer functions (logging in/out).
• Refer login problems and Epic questions to staff or technical support.
• Support instructors with classroom logistics and administrative tasks.
• Transport materials between training areas and run errands as needed.
• Communicate participant concerns and scheduling needs to training leadership.
• Perform other duties to support the Epic training initiative.

Connaissances

Customer service

Call center experience

Administrative support

Front desk

Office support

Attention to detail

Organizational skills

Punctuality

Teamwork

Formation

High school diploma or GED

Description du poste

University of Alabama at Birmingham is seeking a Training Support Specialist Epic Assistant (Temp) to assist with a large-scale Epic EHR training rollout in Huntsville. The role involves onsite classroom setup, attendee check-in, basic computer access support, and coordinating with training staff to ensure smooth sessions.

The position lasts approximately 4–5 months with multiple shifts (days/evenings and Saturdays) and onsite work.