Epic Training Support – Onsite (Temporary)

University of Alabama at Birmingham; Birmingham (AL); On-site; USD 28,000 - 34,000; Full time

Job summary

University of Alabama at Birmingham is seeking a Training Support Specialist for a temporary Epic training initiative in the Tuscaloosa area. The role provides on-site classroom, administrative, and logistical support to ensure training sessions run smoothly, including attendance, sign-in, and basic computer access.

The position emphasizes customer service, teamwork, and the ability to work in a fast-paced environment with multiple sessions.

Qualifications

• Minimum qualifications include customer service experience in a professional environment.
• Strong communication skills and professional demeanor.
• Comfortable using computers and providing basic assistance with functions such as logging in.

Responsibilities

• Provide onsite support for scheduled employee training sessions at designated UAB locations.
• Greet participants, assist with sign-in and provide directions.
• Set up classrooms and materials and support instructors with logistics and tasks.
• Assist participants with basic computer functions and accessing training systems.
• Refer technical or Epic questions to appropriate staff and support teams.

Skills

Customer service experience

Strong communication

Computer literacy

Attention to detail

Teamwork

Punctuality

Independent work

Job description

University of Alabama at Birmingham is seeking a Training Support Specialist for a temporary Epic training initiative in the Tuscaloosa area. The role provides on-site classroom, administrative, and logistical support to ensure training sessions run smoothly, including attendance, sign-in, and basic computer access.

The position emphasizes customer service, teamwork, and the ability to work in a fast-paced environment with multiple sessions.