Epic Training & Digital Support Specialist

Community Health Network; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

Community Health Network is seeking a Digital Support Specialist to provide high-quality end-user training and hands-on Epic application support across care settings. You will collaborate with IT and training teams, deliver both classroom and virtual sessions, and guide users through go-lives and upgrades.

The role emphasizes strong communication, presentation skills, and deep understanding of clinical workflows, with ongoing opportunities for professional growth and skill development within the

Qualifications

• Bachelor’s degree required or equivalent combination of education and experience.
• Minimum of two years healthcare and/or IT training experience.
• Strong instructional and presentation abilities.
• Deep understanding of clinical workflows.
• Effective troubleshooting and communication abilities.
• Passion for continuous learning and improvement.

Responsibilities

• Deliver virtual and in-person coaching and real-time support to end users.
• Lead onsite training events and develop training materials.
• Credential in multiple Epic applications as needed and support go-lives/upgrades.
• Collaborate with IT, training, and operational teams to optimize workflows.
• Facilitate engaging classroom and virtual training sessions and document learner progress.

Skills

Epic training

End-user training

Technical support

Communication skills

Presentation skills

Clinical workflows

Troubleshooting

Education

Bachelor's degree

Tools

Epic Systems

Job description

Community Health Network is seeking a Digital Support Specialist to provide high-quality end-user training and hands-on Epic application support across care settings. You will collaborate with IT and training teams, deliver both classroom and virtual sessions, and guide users through go-lives and upgrades.

The role emphasizes strong communication, presentation skills, and deep understanding of clinical workflows, with ongoing opportunities for professional growth and skill development within the