Entry Broadband Dispatcher - Route & Tech Support

Astound; Bath (PA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Floating holidays

Paid holidays

Sick leave

Job summary

Astound is seeking an entry-level team member in the United States to support field operations. The role emphasizes service coordination, effective communication, and assisting with technician routing and customer communications.

The position offers a base hourly wage with potential bonuses and a robust benefits package, including retirement, health coverage, paid time off, and tuition reimbursement. Education requirements are minimal, aligning with an entry-level opportunity in a growing

Qualifications

• Must have a high school diploma or equivalent.
• Experience with Microsoft Office and G-Suite is preferred.
• Strong written and verbal communication skills are essential.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking an entry-level team member in the United States to support field operations. The role emphasizes service coordination, effective communication, and assisting with technician routing and customer communications.

The position offers a base hourly wage with potential bonuses and a robust benefits package, including retirement, health coverage, paid time off, and tuition reimbursement. Education requirements are minimal, aligning with an entry-level opportunity in a growing