Entry-Level Broadband Dispatcher: Coordinate Tech Routes

Astound; Princeton (NJ); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k plan

Medical insurance

PTO

Tuition reimbursement

Employee discounts

Job summary

Astound is seeking a dedicated team member in Princeton to support field operations. You will monitor and assist with management of customer technician routes, maintain communication with technicians, and complete pre-calls to customers.

The role emphasizes teamwork, strong communication, and proficiency with Microsoft Office and G-Suite. We offer a comprehensive benefits package, paid time off, and competitive hourly pay ranging from $16.00 to $25.00.

Qualifications

• High school diploma or equivalent required.
• 0 years of experience required.
• Proficient in Microsoft Office and G-Suite.
• Excellent written and verbal communication.

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Effective communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

G-Suite

Job description

Astound is seeking a dedicated team member in Princeton to support field operations. You will monitor and assist with management of customer technician routes, maintain communication with technicians, and complete pre-calls to customers.

The role emphasizes teamwork, strong communication, and proficiency with Microsoft Office and G-Suite. We offer a comprehensive benefits package, paid time off, and competitive hourly pay ranging from $16.00 to $25.00.