Broadband Dispatcher I: Route & Tech Support

Astound; Sheridan (OR); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Job summary

Astound is seeking an entry-level associate to support field technician coordination in Oregon. You will monitor technician routes, communicate with teams, perform pre-call and post-installation activities, and verify account integrity against work orders.

No prior experience is required; a high school diploma and proficiency in Microsoft Office and G-Suite are preferred. Excellent communication skills are essential, and a comprehensive benefits package is provided.

Qualifications

• High school diploma or equivalent is required.
• Experience not required (0 years).
• Proficiency with Microsoft Office and G-Suite.
• Strong written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking an entry-level associate to support field technician coordination in Oregon. You will monitor technician routes, communicate with teams, perform pre-call and post-installation activities, and verify account integrity against work orders.

No prior experience is required; a high school diploma and proficiency in Microsoft Office and G-Suite are preferred. Excellent communication skills are essential, and a comprehensive benefits package is provided.