Entry-Level Broadband Dispatcher

Astound; Pittston (Luzerne County); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k with employer match

Medical, dental, vision, life, STD

Paid time off

Floating holiday

Paid holidays

Sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking a part-time? No, a full-time role providing coordination between customers and technicians. The position emphasizes communication, route monitoring, and post-installation surveys to ensure service quality.

The candidate should have a high school diploma, zero years of experience required, and be proficient with Microsoft Office and G-Suite. Strong written and verbal communication is essential.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 0 years.
• Microsoft Office proficiency.
• G-Suite proficiency.
• Strong written and verbal communication skills.

Responsibilities

• Monitor and assist with management of customer technician routes.
• Maintain ongoing communication with technicians.
• Complete pre-calls to customers.
• Conduct post-installation surveys.
• Verify integrity of ICOMS accounts against work orders.
• Other duties as assigned.

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is seeking a part-time? No, a full-time role providing coordination between customers and technicians. The position emphasizes communication, route monitoring, and post-installation surveys to ensure service quality.

The candidate should have a high school diploma, zero years of experience required, and be proficient with Microsoft Office and G-Suite. Strong written and verbal communication is essential.