Enterprise Automation & Adoption Lead (Remote)

n8n GmbH; Virginia Beach (VA); Remote; USD 95,000 - 130,000; Full time

Benefits offered by this job

Equity

Remote-first company

Visa sponsorship to Germany

Open source stipend $100/month

Job summary

n8n GmbH is seeking an experienced Enterprise Customer Success Manager to drive adoption and governance across high-value enterprise deployments. You will lead on-site engagements, partner with Forward Deployed Engineers, and shape automation roadmaps to deliver measurable business impact.

You will travel roughly 30-50% for on-site engagements across Europe and collaborate with enterprise customers to align governance and ownership with scalable automation.

Qualifications

• Experience in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.
• Ability to drive adoption and governance for enterprise deployments.
• Strong communication with technical, operational, and executive audiences.

Responsibilities

• Lead business, adoption, and governance workstreams across high-value enterprise deployments.
• Own on-site deployments from kickoff to closeout.
• Partner with Forward Deployed Engineer to translate customer problems into automated workflows.
• Define ownership, decision-making, and adoption practices across teams.
• Map business processes to identify high-impact automation opportunities and build value cases.

Skills

Enterprise customer success

Deployment experience

B2B softwareknowledge

Solution design

Job description

n8n GmbH is seeking an experienced Enterprise Customer Success Manager to drive adoption and governance across high-value enterprise deployments. You will lead on-site engagements, partner with Forward Deployed Engineers, and shape automation roadmaps to deliver measurable business impact.

You will travel roughly 30-50% for on-site engagements across Europe and collaborate with enterprise customers to align governance and ownership with scalable automation.