Remote-First Enterprise Automation Deployment Lead

n8n GmbH; Elm (PA); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first

Equity

Open source stipend

Visa sponsorship

Job summary

n8n is seeking an Enterprise Customer Success Manager to drive adoption, governance, and measurable business impact for enterprise customers. You’ll lead on-site deployments, map processes to automation opportunities, and build value cases in the customer’s language.

You’ll partner with Forward Deployed Engineers, influence governance models, and identify upsell signals while ensuring successful outcomes across complex environments. Travel ~30–50% across Europe.

Qualifications

• Experience deploying in enterprise environments for B2B software.
• Ability to travel 30–50% internationally.
• Strong communication with executives and cross-functional teams.
• Able to translate customer learnings into automation roadmaps.

Responsibilities

• Drive customer outcomes during deployments.
• Lead the organizational workstream during on-site deployments from kickoff to closeout.
• Partner with Forward Deployed Engineers to turn customer problems into adopted workflows.
• Guide customers in implementing the automation operating and governance model they need to scale n8n.
• Identify upsell and expansion signals and hand to Customer Success team.
• Ensure enterprise deployments are successful and demonstrate business impact.

Skills

Enterprise deployments

Stakeholder alignment

On-site experience

English fluency

B2B software

Job description

n8n is seeking an Enterprise Customer Success Manager to drive adoption, governance, and measurable business impact for enterprise customers. You’ll lead on-site deployments, map processes to automation opportunities, and build value cases in the customer’s language.

You’ll partner with Forward Deployed Engineers, influence governance models, and identify upsell signals while ensuring successful outcomes across complex environments. Travel ~30–50% across Europe.