Enterprise Automation Deployment Strategist
n8n GmbH
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Benefits offered by this job
Job summary
n8n is hiring an Enterprise Customer Success professional to drive adoption and governance for large-scale deployments. You will lead cross-functional teams, partner with engineers, and translate complex automation needs into actionable roadmaps and measurable business value.
You will travel ~30–50% in Europe and the US, collaborating with executives and operations teams to scale automation across enterprise environments.
Qualifications
- Experience deploying and supporting enterprise software in B2B environments.
- Ability to map business processes to automation opportunities.
- Knowledge of governance, ownership, and operating models for scale.
Responsibilities
- Lead the business, adoption, and governance workstreams across enterprise deployments.
- Drive customer outcomes during deployments and manage on-site engagements.
- Partner with Forward Deployed Engineers to turn problems into adopted workflows.
- Build the automation operating model and governance practices for scale.
- Identify upsell signals and coordinate with Customer Success teams.
- Develop automation roadmaps with ROI logic and prioritization criteria.
- Translate customer needs into business cases and measurable value.
Skills
Job description
n8n is hiring an Enterprise Customer Success professional to drive adoption and governance for large-scale deployments. You will lead cross-functional teams, partner with engineers, and translate complex automation needs into actionable roadmaps and measurable business value.
You will travel ~30–50% in Europe and the US, collaborating with executives and operations teams to scale automation across enterprise environments.
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