Enterprise AI CX Account Executive

Zendesk, Inc.; Tallahassee (FL); Hybrid; USD 283,000 - 425,000; Full time

Benefits offered by this job

Hybrid work model

Remote flexibility

Equal opportunity employer

Competitive compensation

Job summary

Zendesk, Inc. is seeking a Hunter Account Executive to create and close durable net-new business in a hybrid US role. You will prospect, map value, and lead multi-threaded deals from discovery to close while maintaining CRM hygiene and forecast discipline.

The role emphasizes AI/platform value and executive engagement, with a 50/50 base-commission mix and high OTE. You’ll work across business, technical and procurement stakeholders to accelerate growth.

Qualifications

• Demonstrated capability in complex B2B SaaS new-business selling.
• Evidence of prospecting discipline and quota attainment.
• Experience with executive engagement and complex deal judgment.
• Ability to discuss AI, automation and platform value credibly.

Responsibilities

• Create and maintain qualified net-new pipeline to meet quota.
• Lead prospecting-to-close process including discovery, qualification, value mapping, planning, negotiation, and close.
• Maintain CRM data, forecast discipline and early risk visibility.
• Translate customer priorities into Zendesk value propositions; build ROI narratives.
• Collaborate with cross-functional teams through the sales cycle.

Skills

Prospecting

Executive selling

Value-based selling

B2B SaaS

Deal negotiation

Job description

Zendesk, Inc. is seeking a Hunter Account Executive to create and close durable net-new business in a hybrid US role. You will prospect, map value, and lead multi-threaded deals from discovery to close while maintaining CRM hygiene and forecast discipline.

The role emphasizes AI/platform value and executive engagement, with a 50/50 base-commission mix and high OTE. You’ll work across business, technical and procurement stakeholders to accelerate growth.