Enterprise AI Sales Executive

Zendesk, Inc.; Ohio; Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. is seeking an experienced Hunter Account Executive to create and close durable net-new business.

You will turn priority prospects into customers through disciplined prospecting, discovery and evidence-based value cases, while coordinating with executives across business, technology and security teams. You will translate business priorities into a credible Zendesk platform and AI value proposition, own the commercial strategy, and drive negotiation within guardrails.

Qualifications

• 8–12 years of related experience in complex B2B SaaS.
• Demonstrated capability in complex B2B SaaS new-business selling.
• Evidence of prospecting discipline, quota attainment and executive engagement.
• Ability to discuss AI, automation, service operations and platform value credibly.
• Ability to build ROI narratives and negotiate effectively.

Responsibilities

• Create and maintain net-new pipeline to meet or exceed quota.
• Lead a repeatable prospecting-to-close process from discovery to close.
• Translate customer priorities into Zendesk value propositions.
• Coordinate across business, technology, security, finance and procurement stakeholders.
• Own commercial strategy, deal progression, and negotiation within guardrails.
• Maintain CRM data, pipeline health, forecast discipline and risk visibility.

Skills

New-business selling

Prospecting discipline

Consultative discovery

Executive selling

Commercial judgment

CRM discipline

Value-based cases

AI fluency

Education

No credential required

Tools

CRM

Job description

Zendesk, Inc. is seeking an experienced Hunter Account Executive to create and close durable net-new business.

You will turn priority prospects into customers through disciplined prospecting, discovery and evidence-based value cases, while coordinating with executives across business, technology and security teams. You will translate business priorities into a credible Zendesk platform and AI value proposition, own the commercial strategy, and drive negotiation within guardrails.