Enterprise AI CX Net-New Sales Executive

Zendesk, Inc.; Illinois; Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. is seeking a Hunter Account Executive to build and close durable net-new business. This role targets priority prospects, translates needs into Zendesk's AI-driven CX platform, and collaborates with cross-functional teams to accelerate deals.

The position offers a US-based OTE ranging from $283,000 to $425,000 with a 50/50 base/commission mix, and a hybrid work model, with opportunities to work remotely part of the week from multiple US locations.

Qualifications

• 8–12 years in complex B2B SaaS new-business selling
• Ability to prospect and own quota attainment
• Experience engaging executives across multiple functions
• Knowledge of AI, automation, service operations
• Ability to build ROI narratives and negotiate effectively

Responsibilities

• Create and maintain qualified net-new pipeline to meet quota
• Lead a repeatable prospecting-to-close process
• Translate customer priorities into Zendesk value proposition
• Coordinate across business, technology, security, finance, procurement
• Own deal progression with guardrails and value protection
• Orchestrate teams to improve win probability
• Maintain CRM data, pipeline health, and forecast discipline
• Document goals and success conditions for handoff

Skills

New-business selling

Executive selling

Prospecting discipline

CRM & forecasting

Job description

Zendesk, Inc. is seeking a Hunter Account Executive to build and close durable net-new business. This role targets priority prospects, translates needs into Zendesk's AI-driven CX platform, and collaborates with cross-functional teams to accelerate deals.

The position offers a US-based OTE ranging from $283,000 to $425,000 with a 50/50 base/commission mix, and a hybrid work model, with opportunities to work remotely part of the week from multiple US locations.