Energy Outreach Specialist: Field & Stakeholder Engagement

Franklin Energy; Concord (NC); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Job summary

Franklin Energy is seeking an Outreach Specialist to develop, coordinate, support, implement, and manage outreach functions for both new program start-up and legacy programs. You will collaborate with internal and external stakeholders to achieve outreach results.

The role requires applying sales processes, making outbound calls, and coordinating field visits to drive energy-saving projects. A bachelor’s degree or equivalent experience is expected, with 1–2 years in utility sectors and strong

Qualifications

• Bachelor's degree or equivalent work experience required.
• Technical school degree may be considered when deciding on this position.
• 1 - 2 years of experience in electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation.
• Previous customer service experience required.

Responsibilities

• Apply fundamental sales processes, procedures, methods and techniques.
• Make outbound calls to new and existing customers to meet energy saving targets.
• Manage field time effectively with customer or Trade Ally visits.
• Develop and present program presentations to spur project activity.
• Respond to customer and Trade Ally inquiries to move projects towards completion.
• Maximize opportunities to close a project.
• Recruit, train and cultivate relationships with contractors and customers for marketing of programs.
• Maintain knowledge of program best practices and offerings.

Skills

Sales processes

Outbound calls

Customer service

Communication

Data entry

Microsoft Office

Team collaboration

Detail oriented

Education

Bachelor's degree

Technical school degree

Tools

Microsoft Word

Excel

Outlook

Job description

Franklin Energy is seeking an Outreach Specialist to develop, coordinate, support, implement, and manage outreach functions for both new program start-up and legacy programs. You will collaborate with internal and external stakeholders to achieve outreach results.

The role requires applying sales processes, making outbound calls, and coordinating field visits to drive energy-saving projects. A bachelor’s degree or equivalent experience is expected, with 1–2 years in utility sectors and strong