Energy Outreach Specialist: Programs & Field Engagement

Franklin Energy; Durham (NC); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement benefits

Career growth opportunities

Job summary

Franklin Energy in Durham, NC seeks an Outreach Specialist to develop, coordinate, and manage outreach programs for new and legacy initiatives. You will engage with customers and trade allies, present program information, and drive activity to meet energy-saving targets.

You'll recruit and train contractors, respond to inquiries, and track progress against goals, while collaborating with internal teams in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Technical school degree combined with demonstrated experience in the electric/gas utility field may be considered.

Responsibilities

• Apply fundamental sales processes, procedures, methods and techniques.
• Make outbound calls to new and existing customers to meet energy saving targets.
• Develop and present program presentations to spur project activity.
• Respond to customer and Trade Ally inquiries to move projects toward completion.
• Recruit, train, educate and cultivate relationships with contractors and customers to encourage marketing of programs.
• Maintain knowledge of program Best Practices and offerings to serve customers.

Skills

Sales processes

Outbound calling

Customer service

Communication

Team collaboration

Microsoft Office

Education

Bachelor's degree or equivalent

Technical school degree (electric/gas utility) considered

Tools

Microsoft Office

Job description

Franklin Energy in Durham, NC seeks an Outreach Specialist to develop, coordinate, and manage outreach programs for new and legacy initiatives. You will engage with customers and trade allies, present program information, and drive activity to meet energy-saving targets.

You'll recruit and train contractors, respond to inquiries, and track progress against goals, while collaborating with internal teams in a fast-paced environment.