Residential Energy Outreach Lead

Franklin Energy; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Franklin Energy is seeking an Outreach Specialist to develop and manage program outreach across contractors, builders, verifiers, and Trade Allies. You will coordinate outreach with internal teams and external stakeholders to meet program goals and deliver energy savings.

The role emphasizes building and maintaining relationships with Trade Allies, executing outreach plans, and driving program performance. A background in energy efficiency and strong communication are essential for success.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 3+ years of experience in the electric or natural gas utility industry, sales, commercial and industrial lighting, or conservation.
• Existing contractor network – Preferred
• Previous customer service experience required

Responsibilities

• Promote the energy efficiency program to customers and trade allies.
• Lead and coordinate the program outreach for programs assigned.
• Develop and execute action plans for outreach initiatives.
• Build a base of registered Trade Allies and provide qualified leads.
• Recruit, train, and cultivate relationships with contractors and customers.
• Prepare weekly and monthly activity reports and track progress toward goals.
• Travel up to 50% of the time.

Skills

Customer service

Communication skills

Team collaboration

Attention to detail

Data entry

Problem solving

Microsoft Office

Time management

Sales processes

Education

Bachelor’s degree or equivalent experience

Experience in electric or natural gas utility industry

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Franklin Energy is seeking an Outreach Specialist to develop and manage program outreach across contractors, builders, verifiers, and Trade Allies. You will coordinate outreach with internal teams and external stakeholders to meet program goals and deliver energy savings.

The role emphasizes building and maintaining relationships with Trade Allies, executing outreach plans, and driving program performance. A background in energy efficiency and strong communication are essential for success.